We proudly offer an absolute satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
100% Safety & Security Guaranteed. At trendyladythings.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, that is why we will do whatever it takes to make sure you have a positive purchasing experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can enjoy the best shopping experience.
100% Satisfaction Guarantee: If for any reason you’re not completely satisfied with our service, easy Product Return and Full Refund will be provided. We are always ready to give you the best solutions!
Shipping & Payment
Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Trendy Lady Things (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://trendyladythings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Reviews
Our reviews are verified for authenticity
4.9 out of 5
16 reviews
5 stars
(14)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
T***a
30 Aug 2018
very nice and good quality
Yes, I recommend this product
V***n
25 Aug 2018
Really very decent backpack! High Quality, comfortable, very neat! Buy e rs happy!!!
Yes, I recommend this product
Customer
15 Aug 2018
Excellent backpack.
Yes, I recommend this product
Customer
9 Jul 2018
backpack казани quite fast to come. quality really liked smell no. туговато locks little go, rest and perfectly.
Yes, I recommend this product
L***a
9 Jul 2018
delivery 3-х weeks. well packed, match picture.
Yes, I recommend this product
O***a
6 Jul 2018
normal, looks very decent even) total пришёл fast points since 4, not not мятый рваный, no smell. this minus one huge zipper, here must often divergent it back yank lock, but i just застегиваю it very neatly, покупала потаскать leave on a pair of, эксплуатирую has, all live.
Yes, I recommend this product
D***a
6 Jul 2018
all super, as the photo. воронежа week to 3.
Yes, I recommend this product
I***a
5 Jul 2018
backpack excellent!!! class look!! заказывала gray.
Yes, I recommend this product
R***a
4 Jul 2018
all суппер
Yes, I recommend this product
M***a
3 Jul 2018
super backpack even pakowny, nice. only zipper little permeable but i hope it will be ok. Recommend
Yes, I recommend this product
Customer
2 Jul 2018
Looks exactly like the picture. Not the best quality, smelled a bit, but sturdy enough, pretty and spacious. Totally would recommend.
Yes, I recommend this product
B***c
28 Jun 2018
super backpack as...! :) thank you!
Yes, I recommend this product
K***a
26 Jun 2018
order come. cool bag, recommend
Yes, I recommend this product
U***a
25 Jun 2018
отлично!!! Продавец быстро отправил посылку, дошла до РБ за 18 дней, трек отслеживался, по качеству понравился, рекомендую!!! внутри кармашек, замок немного туговат,но думаю, расходится в процессе, а так все на ура!!!
Yes, I recommend this product
C***n
25 Jun 2018
THX
Yes, I recommend this product
Customer
25 Jun 2018
very nice, exactly like the picture
Yes, I recommend this product
FAQs
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world* *with some exceptions
Will i be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@trendyladythings.com
Can i cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@trendyladythings.com
very nice and good quality
Really very decent backpack! High Quality, comfortable, very neat! Buy e rs happy!!!
Excellent backpack.
backpack казани quite fast to come. quality really liked smell no. туговато locks little go, rest and perfectly.
delivery 3-х weeks. well packed, match picture.
normal, looks very decent even) total пришёл fast points since 4, not not мятый рваный, no smell. this minus one huge zipper, here must often divergent it back yank lock, but i just застегиваю it very neatly, покупала потаскать leave on a pair of, эксплуатирую has, all live.
all super, as the photo. воронежа week to 3.
backpack excellent!!! class look!! заказывала gray.
all суппер
super backpack even pakowny, nice. only zipper little permeable but i hope it will be ok. Recommend
Looks exactly like the picture. Not the best quality, smelled a bit, but sturdy enough, pretty and spacious. Totally would recommend.
super backpack as...! :) thank you!
order come. cool bag, recommend
отлично!!! Продавец быстро отправил посылку, дошла до РБ за 18 дней, трек отслеживался, по качеству понравился, рекомендую!!! внутри кармашек, замок немного туговат,но думаю, расходится в процессе, а так все на ура!!!
THX
very nice, exactly like the picture